w00t! Library2.0 is teh

This is more my own brief interpretation of the subject, as it is potentially a very expansive topic.

I found this to be an interesting blog discussing some of the hot issues in Web2.0

Defining the concept of Web2.0 seems to be an impossible task. How can you define something that is constantly changing? But what it does represent is a means to embrace the sociological ideals of open collaboration and customer driven practice. It is a system destined to move at a fast pace, where the next new paradigm is just around the corner.

The internet was once considered a playing field for the techs and the geeks, but now a wave of change has developed as a result of improved accessibility and availability of easy to use tools. Complex websites and online publishing once relied on knowledge of programming languages, where as now anyone with access to a computer can enter a virtual world of networking and sharing of ideas.

Computer use is now not restricted to the workplace, but have developed more recreational usage and online communities. This in turn is sparking interest in developing computing skills. The 24/7 environment is bringing about an expectation of improved service. The other change it brings is the concept of interactivity. Flat pages of atlases have now been transformed into interactive route planners, satellite views and tourist guides. With each new product there is expectation of added value.

Users are demanding access to information by methods suited to them, be it visual, audio, written or interactive. With improvement in technologies information can now be accessed from home pcs and on mobile devices, along with the standard library formats. There is a need for libraries to develop better accessibility options to information, and be more creative in the delivery of the service. Keeping on top of user expectations is difficult, but the new technologies allow for full user participation. This will require active promotion to encourage users into providing feedback and discussion.

All this change brings exciting new concepts for future services, but this must be tempered by the thoughts of the ever expanding digital divide. As virtual libraries develop, restrictions are being placed on users that are less technologically aware or can not access the technologies required. Libraries need to cater for a wide range of users of varying capabilities. This demands that libraries develop a teaching role; introducing people to the new technologies, offering appropriate support and advice. Before this can be achieved there is a need to educate the library staff.

Other issues that are brought to light are those related to information literacy and information overload. It is important therefore, that appraisal of information is included as part of the training sessions. The library must also retain the responsibility of acting as a gateway to quality information and advising users on appropriate search strategies and reliable sites.

Overall I still display a degree of caution with jumping on the bandwagon. Where I can envisage the many benefits Library 2.0 can bring, there are areas where I would question the overall benefit i.e. second life. Each of the ideas and technologies need to be weighed in equal measure and judged on their merit and applicability to the service in question.